Laundroworks

Modernizing Your Laundromat - Can Your Laundromat Survive Without Quarters?

Written by Laundroworks Team | Apr 17, 2025 12:00:00 PM

Think about the last time you used cash to buy something—it’s becoming rare. In 2025, digital payments are the norm, and customers expect this convenience. But many laundromats still only take quarters, making it harder for people to do their laundry.

Using only quarters in your laundromat can cause machines to wear out, theft risks go up, and customers may leave if they don’t have change. The good news? Laundromat modernization has never been easier.

The Quarter Dependency Problem

Laundromats have relied on quarters for decades, but this method comes with hidden costs and operational headaches. Here’s why sticking to quarters could hurt your business:

1. The hidden costs of coin-based operations

Handling physical currency is typically more inefficient then reading card payment sheets. Dealing with coins also takes time away from running your business. Counting out your quarters typically requires hands on activity, keeping you stuck counting your buckets of quarters before depositing your money. 

2. Maintenance issues with coin mechanisms

Quarters have the tendency to jam coin slots, leading to machine malfunctions. These breakdowns usually require service calls, frustrating customers and increasing maintenance costs. Less working machines means less available machines for profit

Laundromats are also target for theft due to the physical cash stored in machines. Break-ins, vandalism, and even internal theft can result in more financial losses.

3. Customer frustration with quarter-only options

Modern consumers expect convenience. Digging through drawers for spare change or making an extra trip to the bank just to do laundry is an inconvenience many people would want to avoid. It may even turn away customers to other competition depending on your demographics.

Introducing Laundroworks Payment Solutions

Laundroworks makes switching to digital payments easy with a complete system that helps modernize laundromats. Here’s why it stands out:

  • Comprehensive digital payment ecosystem: Laundroworks integrates with credit/debit cards, mobile payments, and even EBT.

  • Hardware and software compatibility: Laundroworks solutions work with both new and existing equipment, making it easy to upgrade without replacing all your machines. The payment hardware is designed without the requirement to drill large creative holes into the front plate of your machines.

  • Cloud-based management platform: Track revenue, monitor machine usage, and generate reports in real-time from anywhere without the worry of wifi strength.

The Customer Experience of Laundromat Digital Transformation  

Today’s laundromat customers expect seamless, hassle free transactions that fit into their digital lifestyles. Laundroworks eliminates the frustration of quarters and introduces fast, easy, and rewarding digital laundry payment solutions.  

Modern laundry payment methods among different demographics  

Modern laundromat customers want quick, quarter-free laundromats payments that match their digital habits. Laundroworks removes the need for quarters and offers a smooth, easy way to pay. 

Contactless laundromat payments are the preference post-pandemic  

Younger people rarely use cash and prefer paying with digital wallet laundry payments or credit cards. Even older customers are starting to use contactless payments more often.  

The convenience factor for regular customers  

Customers want an easy way to pay without needing quarters or searching for change. Laundroworks makes payments fast with Laundroworks card readers, mobile apps, or preloaded funds, keeping them coming back—it even accepts EBT laundry payments!  

Loyalty program opportunities  

Laundroworks’ mobile integration allows customers to start machines, track cycle progress, and make payments from their phones. This feature enhances convenience by reducing wait times and simplifying account management.

Mobile app integration and benefits  

Laundroworks’ mobile integration allows customers to start machines, track cycle progress, and make payments from their phones. This feature enhances convenience by reducing wait times and simplifying account management.  

Customer feedback on a coinless laundromat technology upgrade  

Customers love how fast and simple digital payments are, and many choose laundromats that offer them. Owners benefit, too, with more returning customers and fewer business interruptions.  

By adopting Laundroworks payment systems, laundromat owners can transform their laundromat customer experience, making every visit faster, easier, and more convenient.

Implementation: Easier Than You Think  

Owners often think upgrading payment systems will be complicated, but the Laundroworks team helps makes the process as smooth as possible. 

Assessment of your current equipment compatibility  

Laundroworks is compatible with most modern machines and may be adapted to older models with small adjustments. Our team evaluates your setup and suggests the best way to upgrade smoothly.  

Installation process and timeframe  

Laundroworks installation is fast and minimally disruptive, with most systems operational in just a few days after receiving hardware for install. Technicians handle the setup efficiently, allowing laundromats to maintain regular business hours.  

The system is intuitive, requiring minimal training for owners and employees. Laundroworks provides guides, videos, and direct support to ensure confidence in using and managing the system.  

Customer promotion strategies  

Customers adjust to digital payments faster with the right information. Laundroworks supplies signs, instructions, and promotional materials to help them along the way. 

Ongoing support and system updates  

Laundroworks offers continuous support, software updates, and system monitoring to keep payments secure and efficient. If issues arise, assistance is available to ensure smooth cashless laundry operations.  

Common Concerns Addressed  

Switching to a digital payment system can feel like a big step, but Laundroworks makes the transition seamless. It ensures laundromat owners can modernize while still catering to all customers.  

What about customers who only use cash?  

Laundroworks makes it easy for laundromats to introduce digital payments while still keeping some machines coin-operated. Kiosks can also be added for customers to load cash onto prepaid cards. Some of the Laundorworks Value Add Centers offer customers to use cash and card payments to upload funds to a laundry card. 

What happens during internet outages?  

Laundroworks has built-in offline capabilities, allowing machines to continue accepting payments during temporary outages. Transactions are securely stored and processed once connectivity is restored.  

Is the technology too complex to manage?  

Laundroworks makes management easy with a cloud dashboard for monitoring payments and machines. It also provides training, helpful materials, and 24/7 support.

How long will the equipment last?  

Laundroworks’ hardware is built to last and hold up better than coin mechanisms. Ongoing software updates keep it secure and running smoothly.

What if I sell my business?  

Adding digital payments makes a laundromat more valuable by boosting profits and simplifying management. These softwares can also be transferred to the new owners.

The Competition Factor  

As digital payments become the norm, laundromats that rely on quarters may start to struggle to compete. 

Market research on payment options in laundromats  

Studies indicate that people now prefer using cashless payments in nearly every industry, including laundromats. Offering digital payment options makes a business more appealing.

Customer preference studies and choice drivers  

Convenience, ease of payment, working machines and accessibility are top priorities for laundromat customers. Over time, more customers will choose places that offer card or mobile payment for laundromats over those that require quarters.  

How payment options influence store selection  

Payment flexibility is just as important as cleanliness and pricing when customers choose a laundromat. If they arrive without quarters, they will likely go to a competitor with digital payment options rather than search for change.  

Conclusion

The shift to digital payments isn’t just coming—it’s already here. Laundromats that adapt now will secure long term success, while those that remain stuck in the past risk losing customers. By upgrading to Laundroworks, you’ll increase revenue, enhance customer satisfaction, and allow yourself to eliminate the headaches of handling quarters.

Ready to future-proof your laundromat? Don’t wait—modernize today and stay ahead of the competition!