Laundroworks

Staff-Powered Efficiency: Inside the Award-Winning WashLynx App

Written by Laundroworks Team | Oct 1, 2025 12:00:03 PM

Most laundromat operators know Laundroworks for its reliable hardware—card readers, kiosks, and loyalty cards. But what many don’t realize is that Laundroworks has also built a powerful set of mobile apps that solve the daily challenges of running a laundromat: an app for attendants and employees and a customer app.

Laundroworks’ WashLynx app (mobile app for attendants and employees) won Best New Application at Clean Show 2025, proving it’s setting the standard for staff-friendly tech. WashLynx was designed to help operators cut theft, improve employee accountability, and make day-to-day laundromat operations management easier than ever.

Meet WashLynx: Your Award-Winning Operations Partner

WashLynx is an employee app for laundromats and attendants that connects directly to Laundroworks readers and kiosks using NFC laundry technology (near-field communication). In plain terms, this means attendants simply tap their phone near a reader or kiosk to send and receive information. No swipes, no PIN codes—just fast, secure, and trackable interactions.

The laundromat staff app gives operators complete visibility into staff actions while giving employees the tools they need to serve customers, manage machines, and handle wash-dry-fold operations.

Real Problems, Real Solutions

Running a laundromat comes with challenges that hardware alone can’t solve. WashLynx tackles them head-on with features designed for real-world operations.

Staff Efficiency

Time tracking is built in. Washlynx requires your employees to check in on the app then tap their phone to a VAC to start their shift. With a quick phone tap, staff can prove they are on premise and owners get a clear log of hours worked.

Customer Service

Attendants can start machines instantly for customers, issue refunds, and dispense or merge loyalty cards—all directly from the app.

Wash-Dry-Fold Workflow

For stores with wash-dry-fold, WashLynx ties directly into integrated point of sale tickets. Employees select the order, start the right machines, and all usage is tied back to that order number and employee. This closes a major gap for owners who need transparency into labor costs and machine use tied to WDF operations.

Equipment Management Made Simple

Instead of relying on manager cards or multiple manual processes, attendants can now:

  • Start machine controls: Start machines with a logged reason (“tub didn’t fill,” “customer service,” etc.)

  • Machine out of service management: Mark machines out of service and record the cause

  • Kiosk diagnostics & testing: Run VAC kiosk management diagnostics and test transactions on the spot

This saves time, cuts down confusion, and creates a digital trail for every action taken.

Theft Prevention with Accountability

Unlimited manager cards and preloaded staff cards often leave room for misuse. WashLynx replaces these with per-employee accounts that track all activity. Owners can set daily limits, require reasons for machine starts, and see every transaction tied to a specific staff member. Operators using WashLynx are already reporting lower manager card usage and reduced employee theft.

Built for Laundromat Economics

Unlike enterprise-level software that can overwhelm small businesses, WashLynx’s equipment management software is built specifically for laundromats. It focuses on the essentials: staff accountability, machine control, and workflow efficiency.

Industry Recognition Validates Real-World Impact

At The Clean Show innovation awards, this focus on practical impact is what earned WashLynx its award. Judges recognized that NFC-powered laundry attendant tools aren’t just a “nice-to-have”—they directly solve the problems operators face every day.

Pricing Designed for Laundromat Operators

WashLynx is available as an add-on to the Laundroworks system for $75/month or $600/year (with annual billing). For less than the cost of one machine cycle per day, operators can unlock advanced laundromat employee tools that save time, cut costs, and offer laundromat theft prevention.

Pair WashLynx with the customer app and LaundroPortal for a complete mobile ecosystem that covers both sides of your business—staff and customers.

Your Complete Commercial Laundry Technology Partner

Since its start in 2008, Laundroworks has grown from being “just a payment system” to becoming a full operational partner for laundromats and multi-family laundry rooms. With hardware, software, and now award-winning apps, Laundroworks helps operators modernize their business while staying profitable.

If you’re already using Laundroworks hardware, adding WashLynx is the next step in protecting your investment and boosting laundromat efficiency software.

Ready to See WashLynx in Action?

Discover why operators across North America are upgrading their staff operations with Laundroworks. Schedule a demo today and learn how the award-winning WashLynx app can work for you.