VAC FOR LAUNDROMATS

Your laundromats smart payment hub

Our Value Add Center (VAC) kiosk lets customers easily manage their laundry cards, add money, or get new cards. It connects wirelessly to all card readers, making payments smooth and hassle-free for your laundromat.

Your Complete Laundromat Management System

Choose the VAC model that works for you and watch your laundromat transform.

All-In-One Back-Door

VAC-all-in-one-back-door

The ultimate laundromat kiosk. Modern, fully-featured and exceptionally simple to use.

  • 15″ touchscreen with 6mm hardened anti-vandal glass
  • Intuitive graphical customer interface
  • 3D animations of usage
  • English/Español switch
  • EMV-compliant PIN pad terminal accepts all forms of credit/debit payments including chip cards, mag stripe cards, and contactless/NFC such as Apple Pay. It also accepts EBT cash benefit cards.
  • MEI cash bill acceptor (up to 1000 bills)
  • Card dispenser
  • Receipt printer
  • Speakers
  • Back-opening door
VAC-all-in-one-back-door

All-In-One Front-Door

VAC-all-in-one-front-door

The ultimate laundromat kiosk. Modern, fully-featured and exceptionally simple to use.

  • 15″ touchscreen with 6mm hardened anti-vandal glass
  • Intuitive graphical customer interface
  • 3D animations of usage
  • English/Español switch
  • EMV-compliant PIN pad terminal accepts all forms of credit/debit payments including chip cards, mag stripe cards, and contactless/NFC such as Apple Pay. It also accepts EBT cash benefit cards.
  • MEI cash bill acceptor (up to 1000 bills)
  • Card dispenser
  • Receipt printer
  •  Speakers
  • Front-opening door
  • Mounts into or against the wall
  • Support pedestal (optional)
VAC-all-in-one-front-door

Cash-Only Back-Door

VAC-cash-only-back-door

A simple, ruggedized cash-only kiosk with a back-opening door.

  • Bright, easy-to-read LCD display
  • MEI cash bill acceptor (up to 700 bills)
  • Card dispenser
  • Medeco lock and T-handle
VAC-cash-only-back-door

Cash-Only Front-Door

VAC-cash-only-front-door

A simple, ruggedized cash-only kiosk with a front-opening door.

  • Bright, easy-to-read LCD display
  • MEI cash bill acceptor (up to 700 bills)
  • Card dispenser
  • Medeco lock and T-handle
  • Front-opening door
  • Mounts into or against the wall
  • Support pedestal (optional)
VAC-cash-only-front-door

Technical Specifications

Internet: Wired/Ethernet with DHCP (dynamic IP). Do not use static IPs.

Weight
Power
Bill acceptor
Card dispenser

VAC07/VAC08

(Touch VACs)

~115lb

110/220Vac

45W average power use

Coinco or MEI

1,000 bill capacity accepts 1's through 100's notes

260 cards

VAC03/VAC04

(Cash only VACs)

~60lb

110/220Vac

25W average power use

CoinCo or MEI

1,000 bill capacity accepts 1's through 100's notes

110 cards
Operator Spotlight

The problems with the kiosks are zero

"The problems with the kiosks are zero; we have not had any issues with them. They are basically bombproof, secure, and perform exactly as promised. The technicians are always available to answer our questions."

Frequently asked questions

What machines are supported?

The Laundroworks system works with 100% of all commercially available machine types, including very old models. For most modern laundry machines, we have integrations using serial protocols - digital languages that the card reader uses to communicate with the computer inside the laundry machine. These integrations allow features such as remote multi-tier pricing control and machine state reporting, including error codes. Vending machines (with MDB), arcade games, massage chairs, and door access systems are also supported.

Can machines still accept coins?

Yes, you can add a reader to the machine and still use the coin drop. However, the vast majority (95%) of our customers run coinless stores - they have either removed the coin drops and replaced them or started without them. Cash bills are still accepted at the kiosk; instead of breaking the bill into change, a customer simply adds it as digital value onto the laundry card or the app. On average, 70% of the revenue of US-based laundromats with Laundroworks is through cash. You can eliminate the pains of managing a coin-operated store and benefit massively from digitizing the store and all of your customers' transactions.

What happens if the internet goes down?

Credit card acceptance at the kiosk will not function. However, the card readers on the machines will continue to accept payment. You can still reload the laundry card with cash at the kiosk.

Is a laundry card needed with the mobile app for customers?

No. The mobile app for customers is completely independent. You can download the app, add funds to it, and use it directly at the machine by tapping your phone. You don't need the kiosk unless you want to reload the balance in the app with cash.

What promotions does the system offer?

- Bonuses for reloading the App/Card
- Bonuses on cash use
- Card-specific vend price discounts (e.g., 20% off washers with card)
- Free dry promotion (customers must do a wash before getting free dry)
- Time-of-day/week pricing
- PROMO code campaigns (promo codes redeemed at kiosk)

What happens if a customer loses their card?

We recommend that operators encourage their customers to register their laundry card with a name and phone number or email address directly at the kiosk. This way, if a customer loses their card, they can use the kiosk to easily replace it with the old balance - without needing an attendant.

How is your reader mounted and connected to the laundry machine?

Typically, the coin-drop mechanism is removed and a card reader is attached instead. We make different reader mounting brackets so that the reader can be mounted without any drilling. A machine-specific wiring harness is used to connect to the computer board inside the machine. The reader is wirelessly networked for connectivity. It's a plug-and-play installation.

How do refunds work?

Providing a refund is very easy since the prepaid card/app balances are managed by the system operator. You can issue a refund to a customer's card/app balance directly at the kiosk using a special-access management card or management app, or remotely through our online management software.

How many bills does the kiosk hold?

Each kiosk can hold about 1,000 bills.

Does it support multiple languages?

The kiosks support English, Spanish, and French. Every screen on the kiosk has an easy-to-use language toggle button.

Who keeps the float?

All payments from reloading the card/app balances go to the owner/operator. Cash is obviously yours, and the credit/debit card purchases are funded to your bank account within 24-48 hours.

Who do I contact if I have problems?

We have in-house, engineer-trained tech support in Canada and the US. We offer extended call hours support during evenings and weekends. We can even set up video calls on Zoom or FaceTime.

Where do I buy the system?

You can buy the system from one of our 70+ nationwide dealers. There's a good chance that your laundry equipment dealer is already a distributor of Laundroworks. Please contact us at info@laundroworks.com if you need help locating a dealer.

What are the fees?

We charge a small annual subscription for a service package which includes all the software to manage the system, mobile apps, phone and email tech support, and firmware maintenance of the kiosk and readers. Other than credit card processing fees (charged when a customer reloads their card or app balance), there are no other fees. There is no fee to use the card or app at the machine.