Privacy Policy

Last Updated: July 23, 2026

1. Website Tracking & Cookies

We use third-party tracking scripts and cookies on our website for traffic analysis, conversion tracking, and advertising purposes. The information we collect typically includes your IP address, browser type, geographical location, referring page, search queries, and timestamps of your visits. This tracking data remains anonymous and is never linked to personally identifiable information.

2. Information Collection

Mitech Integrated Systems collects personal information including names, contact details, phone numbers, service preferences, payment information, and service history. We maintain this information securely and use it only for legitimate business purposes.

3. SMS Communications

When you contact our support team by text message at 1-888-629-8620, you agree to receive SMS replies from Mitech Integrated Systems at the phone number you texted from. These messages are for customer support and conversational purposes only — we do not send promotional or marketing text messages, and we do not send texts to anyone who has not first messaged us. Message frequency depends on your support needs.

When you first text our support number, you will receive a reply that reads: "You're now connected with Mitech Integrated Systems (Laundroworks) support. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help. Info obtained through SMS will not be shared with third parties. See our Privacy Policy."

SMS Terms & Conditions:

- SMS Consent Communication: Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

- Types of SMS Communications: Messages relate to customer support inquiries you initiate.

- Message Frequency: Message frequency depends on your support needs and the conversation you initiate with us.

- Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

- Opt-In Method: Consent is obtained when a customer initiates contact by sending a text message to our support number, 1-888-629-8620. By texting us first, the customer consents to receive SMS replies from our support team within that conversation. We do not send outbound, promotional, or marketing texts.

- Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

- Help: For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 1-888-629-8620.

Standard Messaging Disclosures:

- Message and data rates may apply

- Standard messaging rates will be charged by your mobile service provider

- You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message

- For assistance, text "HELP" to 1-888-629-8620

SMS Data Practices

We obtain explicit consent before sending any SMS messages. Our SMS consent process is separate from other communications consent. Phone numbers collected through this process are used solely for responding to customer support messages you send us. We never share these numbers with third parties and maintain secure storage following industry standards.

Opt-Out Instructions

To stop receiving SMS messages, you can reply STOP to any message, contact our customer service team, or update your preferences through your account settings.

4. Contact Form Submissions

When you submit information through our contact form, it is transmitted using a third-party email service and stored on our servers. This information is used exclusively for customer contact purposes and is never sold or leased to third parties.

5. Information Sharing

While we may share personal information with necessary service providers, payment processors, and legal authorities when required, we never sell personal information or share SMS consent data with third parties. All information use is restricted to stated purposes.

6. Your Rights

You maintain the right to access your personal information, request corrections, opt out of communications, request data deletion, and withdraw SMS consent at any time. We respect and promptly honor these requests.

7. Contact Us

For any privacy-related questions or concerns:
Email: info@laundroworks.com
Phone: 1-888-629-8620

8. Updates to Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website with an updated effective date.