Privacy Policy
Last Updated: March 18, 2025
1. Website Tracking & Cookies
We use third-party tracking scripts and cookies on our website for traffic analysis, conversion tracking, and advertising purposes. The information we collect typically includes your IP address, browser type, geographical location, referring page, search queries, and timestamps of your visits. This tracking data remains anonymous and is never linked to personally identifiable information.
2. Information Collection
Mitech Integrated Systems collects personal information including names, contact details, phone numbers, service preferences, payment information, and service history. We maintain this information securely and use it only for legitimate business purposes.
3. SMS Communications
By checking the SMS consent box on our forms, you explicitly agree to receive SMS messages from Mitech Integrated Systems at the phone number you provided. The frequency of messages will depend on your service needs and our promotional schedule. Standard message and data rates from your wireless carrier may apply.
When you see our consent language on forms, it will typically appear as follows:
"By providing my phone number and checking this box, I authorize Mitech Integrated Systems to send me SMS text messages about service updates, appointments, and promotional offers. I understand message frequency varies and message and data rates may apply. Text HELP to 888-629-6820 for assistance. Reply STOP to opt-out at any time, this consent is not a condition of purchase. See our Privacy Policy for details on data handling. Information obtained as part of the SMS consent process will not be shared with third parties."
Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:
- Customers and Guests: Updates regarding appointments, service information, and promotional offers
- Job Applicants: Information about your application status, onboarding materials, or other employment-related updates
Standard Messaging Disclosures
- Message and data rates may apply
- Standard messaging rates will be charged by your mobile service provider
- You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message
- For assistance, text "HELP" to 888-629-6820
SMS Data Practices
We obtain explicit consent before sending any SMS messages. Our SMS consent process is separate from other communications consent and is never pre-selected or mandatory. We use unchecked checkboxes specific to SMS communications only. Phone numbers collected for SMS purposes are used solely for sending service-related and promotional messages. We never share these numbers with third parties and maintain secure storage following industry standards.
4. Contact Form Submissions
When you submit information through our contact form, it is transmitted using a third-party email service and stored on our servers. This information is used exclusively for customer contact purposes and is never sold or leased to third parties.
5. Information Sharing
While we may share personal information with necessary service providers, payment processors, and legal authorities when required, we never sell personal information or share SMS consent data with third parties. All information use is restricted to stated purposes.
6. Your Rights
You maintain the right to access your personal information, request corrections, opt out of communications, request data deletion, and withdraw SMS consent at any time. We respect and promptly honor these requests.
7. Opt-Out Instructions
To stop receiving SMS messages, you can reply STOP to any message, contact our customer service team, or update your preferences through your account settings.
8. Contact Us
For any privacy-related questions or concerns:
Email: info@laundroworks.com
Phone: 1-888-629-8620
9. Updates to Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website with an updated effective date.