Privacy Policy

Last Updated: November 25, 2024

1. Website Tracking & Cookies
We use third-party tracking scripts and cookies on our website for traffic analysis, conversion tracking, and advertising purposes. The information we collect typically includes your IP address, browser type, geographical location, referring page, search queries, and timestamps of your visits. This tracking data remains anonymous and is never linked to personally identifiable information.

2. Information Collection
Mitech Integrated Systems collects personal information including names, contact details, phone numbers, service preferences, payment information, and service history. We maintain this information securely and use it only for legitimate business purposes.

3. SMS Communications
We obtain explicit consent before sending any SMS messages. Our SMS consent process is separate from other communications consent and is never pre-selected or mandatory. We use unchecked checkboxes specific to SMS communications only. Phone numbers collected for SMS purposes are used solely for sending service-related and promotional messages. We never share these numbers with third parties and maintain secure storage following industry standards.

4. Contact Form Submissions
When you submit information through our contact form, it is transmitted using a third-party email service and stored on our servers. This information is used exclusively for customer contact purposes and is never sold or leased to third parties.

5. Information Sharing
While we may share personal information with necessary service providers, payment processors, and legal authorities when required, we never sell personal information or share SMS consent data with third parties. All information use is restricted to stated purposes.

6. Your Rights
You maintain the right to access your personal information, request corrections, opt out of communications, request data deletion, and withdraw SMS consent at any time. We respect and promptly honor these requests.

7. Opt-Out Instructions
To stop receiving SMS messages, you can reply STOP to any message, contact our customer service team, or update your preferences through your account settings.

8. Contact Us
For any privacy-related questions or concerns:
Email: info@laundroworks.com
Phone: 1-888-629-8620

9. Updates to Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website with an updated effective date.