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One complete business management system
Laundry Genius in Everett, Washington serves its full-service customers with self-service, wash & fold, and pickup & delivery services. Owner Brian Riseland leverages the integrated Laundroworks and Cents systems to run his data-driven operation remotely while maintaining complete visibility into all aspects of his business.
Brian gets a complete business picture with Laundroworks payment data flowing into his Cents Business Manager dashboard.
The integration lets him see exactly which machines were used for wash-dry-fold orders and calculate precise costs without separate tracking.
Combined data from both systems helps Brian understand machine performance, customer patterns, and business trends to plan for future growth.
Modernized payment systems your customers actually want
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Queen City Laundry is a four-location operation in Cincinnati owned by industry expert Dave "Laundromat Millionaire" Menz and his wife Carla. After years of hesitation about whether their customers would adopt modern payment methods, they implemented Laundroworks and discovered customers immediately embraced the technology—and haven't looked back.
Even in cash-heavy communities, Dave's customers immediately adopted card payments and were disappointed when it wasn't available at other stores.
Queen City took a phased approach with Cents Penny card readers first, then loyalty systems, which allowed customers to adjust at their own pace without feeling forced.
Offering incentives like 25% bonus value when loading cards encourages customers to try the system themselves rather than pushing them toward it, this approach boosts adoption across customers.
How Best Wash scaled to 15+ locations without losing business control
Best Wash Laundromats operates more than 15 locations across multiple states owned by Branden Unnerstall. After struggling to expand beyond 9 stores due to operational inefficiencies and lack of real-time visibility, he implemented Laundroworks to enable aggressive multi-state growth while maintaining complete oversight from a distance.
Branden is now able to focus on strategic growth instead of spending time managing cash and visiting locations just to check operations for surprises.
Laundroworks' universal compatibility lets Best Wash standardize operations across all locations in multiple states.
Real-time data and remote management capabilities give owners full visibility into every location without requiring physical visits for routine monitoring.